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Hotel · Cusco · Cusco

Union Hotel Cusco

A 25-room hotel in central Cusco, steps from the market and a short walk from Plaza de Armas, with live music most evenings and a courtyard resident.

  • Central location steps from market, near Plaza de Armas
  • Live entertainment most nights in the courtyard
  • 24-hour front desk and room service
8.2 Great 1198 reviews Booking.com 8.2 · 1198 reviews

About

Union Hotel Cusco

Union Hotel Cusco is a 4-star property on Calle Union, just steps from a local market and a short walk from the historic center. With 25 rooms, it offers a personal, intimate feel. The hotel features a courtyard, a restaurant and bar, and hosts live entertainment most evenings.

Guests consistently mention the friendly staff (Staff rating 9.0) and the central location. The hotel provides practical amenities like a 24-hour front desk, luggage storage, currency exchange, and a paid airport shuttle. Rooms are non-smoking and include flat-screen TVs and heating.

Breakfast is a highlight, with many guests noting made-to-order options and a buffet, plus gluten-free choices. The hotel also has a game room, board games, and a children's buffet, making it suitable for families. However, note that pets are not allowed.

Check-in is from 13:00 to 23:59, and check-out is at 10:00. The hotel provides a safe deposit box in each room. The overall guest rating is 8.2 based on 1198 reviews.

The interior decor reflects Cusco's vibrant colors and traditional art, creating a charming atmosphere. The hotel's garden area and garden furniture offer a relaxing spot, while the bar/lounge provides a place for evening drinks. The on-site restaurant serves meals, and room service is available for convenience.

Guests have noted the hotel's accessibility with easy navigation between areas, making it comfortable for those with mobility concerns. The hotel also offers tours and ticket assistance, helping guests arrange excursions to nearby attractions.

  • Non-smoking rooms
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security

In brief

What works, what to weigh

+

Strengths

5 reasons to book
  • Excellent location in central Cusco — Just steps from a market and a short walk to Plaza de Armas, making it easy to explore the historic center.
  • Attentive and friendly staff — Staff consistently praised in reviews, with a Staff rating of 9.0, going above and beyond for guests.
  • Live entertainment in the evenings — The hotel hosts live music most nights, adding a warm, local vibe to the courtyard.
  • Comfortable and well-decorated rooms — Rooms feature comfortable beds, safes, and decor reflecting Cusco's vibrant colors and traditional art.
  • Good breakfast with options — Breakfast includes buffet and made-to-order items, with gluten-free choices noted by guests.

Worth weighing

4 to weigh
  • No pets allowed — The property does not permit pets, which may be a drawback for those traveling with animals.
  • Check-in window is limited — Check-in is only available from 13:00 to 23:59, which may not suit late arrivals after midnight.
  • Shower temperature can be slow to warm — A guest noted that the shower took a few minutes to reach a comfortable temperature, though pressure was excellent.
  • High rating category may be modest — While overall rating is 8.2, the 'cat7' category is only 6.8, indicating a possible area of less satisfaction.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Superior Triple Room

  • Sleeping arrangements for 3 persons

Deluxe Twin Room

  • 2 Single beds

Double Room

  • 1 Double bed,1 Single bed,1 King-size bed
  • Shower
  • Coffee machine
  • Heating

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Non-smoking rooms
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • 24-hour security
  • Luggage storage
  • Currency exchange
  • Heating

Food & Drink

  • Restaurant
  • Bar/Lounge area
  • Room service
  • Children's buffet
  • Welcome drink
  • Happy hour

Services

  • Laundry
  • Tours/Ticket assistance
  • Paid airport shuttle
  • Fax/Photocopying
  • Housekeeping

Entertainment

  • Live entertainment
  • Game room
  • Board games

Room Amenities

  • Flat-screen TV
  • AM/FM alarm clock
  • Free toiletries
  • Parquet floor

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.2
Great 1198 reviews

Guest-rated 8.2/10 from 1,198 reviews

Booking.com · 8.2 · 1198 reviews
8.2Verified guest

“We were so impressed that we extended our stay by three nights. The double room had a gorgeous view over Cusco's hills, and the bed was exceptionally comfortable. The wake-up service and location close to the center were perfect. We had lunch at Polleria Grimaldos nearby, which was great.”

8.2Verified guest

“The location is unbeatable - an easy walk to the Museum of Sacred. Breakfast had multiple gluten-free options, which was a bonus.”

8.2Verified guest

“Booked a twin room and got free coffee and closet space. Breakfast was good with coffee and cakes. The hotel is central, just steps from a minor basilica.”

8.2Verified guest

“Rooms are beautifully decorated with comfy beds and a safe.”

8.2Verified guest

“The staff were friendly and nice.”

8.2Verified guest

“The local eateries around the hotel are a treasure trove - don't miss Polleria Grimaldos for crispy, finger-licking chicken. The live music at sunset warms your heart, and the alpaca in the courtyard adds charm.”

04 — Location

Getting around Cusco

The property sits in Cusco.

Cusco Historic Center: The hotel is steps away from a local market and a short walk to Plaza de Armas, making it easy to explore the city's main square and surrounding attractions.

ChocoMuseo: A 13-minute walk from the hotel, this museum offers chocolate-making experiences and history.

Qenko Ruins: About a 10-minute drive from the hotel, these archaeological ruins offer a glimpse into Inca history.

Calle Union, 189, Cusco, Cusco, 84, Peru

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 13:00-23:59
Check-out
By 10:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
25 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 13:00 to 23:59, and check-out is at 10:00.

Are pets allowed at the hotel?

No, pets are not allowed at Union Hotel Cusco.

Does the hotel offer airport transportation?

Yes, the hotel provides a paid airport shuttle service.

Is breakfast included in the stay?

Several reviews mention a complimentary breakfast with made-to-order options and a buffet, including gluten-free choices.

What are the room options?

The hotel offers Superior Triple and Quadruple Rooms, Deluxe Twin Rooms, and Double Rooms with various bed configurations.

Is there live entertainment at the hotel?

Yes, the hotel features live entertainment most evenings, as noted by guests.

The bottom line

Union Hotel Cusco stands out for its central location, welcoming staff, and evening live music, making it a solid choice for travelers who want to be in the heart of Cusco. The breakfast and comfortable rooms are highlights, though the limited check-in window and no-pets policy may require planning. Overall, it's a reliable pick with a personal touch.

8.2Based on 1198 guest reviews and an 8.2 rating.

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